MoonAir
Warranty

Warranty Policy

Warranty support applies to genuine MoonAir products supplied through authorised channels and valid records.

All Compliance

Eligibility

  • Warranty may be linked to product model, SKU, invoice, serial number, customer phone and partner records.
  • Coverage depends on model, category, invoice date and warranty terms communicated with the product.
  • MoonAir may request invoice, photos, video or inspection before approving support.

Exclusions

  • Misuse, unauthorised repair, physical damage, poor water quality, incorrect voltage, negligence, normal wear and site issues may be excluded.
  • Consumables, pads, cosmetic parts and accessories may have separate or limited coverage.
  • Unauthorised spares or repairs can affect warranty eligibility.

This partner portal is for MoonAir channel partner registration, product discovery, order creation, payment tracking, catalogue access, schemes and support.

Commercial terms, prices, schemes, ledger entries and partner permissions are subject to MoonAir approval, active price books and backend records.

These policies mirror MoonAir.in and should be reviewed by MoonAir's legal, tax and operations advisors whenever business rules change.