MoonAir
Data protection

Privacy Policy

This Privacy Policy explains how MoonAir handles data collected through partner registration, Firebase login, catalogue activity, orders, payments, ledger, marketing content and support channels.

All Compliance

Information collected

  • Firm name, GSTIN, registered address, contact person, phone, email, category, role, price book and partner status.
  • Order drafts, submitted orders, product quantities, payment VPA mapping, incoming payment confirmations, ledger entries and support interactions.
  • Device, browser, analytics, advertising, cookie, UTM and interaction data used for security, measurement and product improvement.

Use of information

  • To verify partner access, map categories/pricing, create orders, manage payments, show ledger, provide support and improve partner operations.
  • To send transactional communication by WhatsApp, phone, SMS, email or portal notifications.
  • To measure marketing performance, prevent misuse, debug errors and comply with legal, tax, accounting and dispute requirements.

Sharing and processors

  • Data may be shared with payment providers, logistics/service partners, analytics/ad platforms, communication providers and technology processors where required.
  • MoonAir does not sell partner personal data as a standalone product.
  • Sensitive authentication and payment secrets are handled by authorised service providers and backend systems.

This partner portal is for MoonAir channel partner registration, product discovery, order creation, payment tracking, catalogue access, schemes and support.

Commercial terms, prices, schemes, ledger entries and partner permissions are subject to MoonAir approval, active price books and backend records.

These policies mirror MoonAir.in and should be reviewed by MoonAir's legal, tax and operations advisors whenever business rules change.